I'm Claire Raibourn, the owner of ClaireRaibournPottery.com. I'm committed to protecting your privacy. This policy explains how I collect, use, and protect your personal data.

1. Personal Data I Collect

This website collects personal data to power my site analytics, including:

• Information about your browser, network, and device

• Web pages you visited prior to coming to this website

• Your IP address

This information may also include details about your use of this website, including:

• Clicks

• Internal links

• Pages visited

• Scrolling

• Searches

• Timestamps

I share this information with Squarespace, my website analytics provider, to learn about site traffic and activity.

1.1 Visitor Data

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

• Billing and shipping address

• Details relating to your purchase (for example, your shirt size)

• Email address

• Name

• Phone number

We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

1.2 Order or Account emails

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

• You’ve created a customer account

• Your customer account password has been reset or updated

• You’ve made a purchase

• Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.

2. Why I Collect Your Data I use your data for various purposes:

• To improve website functionality and user experience.

• For order processing and customer service once the e-commerce section is launched.

• To respond to your queries and requests.

• For marketing and promotional activities, subject to your consent.

3. Lawful Basis for Processing Your Data I process your data based on the following legal grounds:

• Your consent, especially for marketing and promotional communications.

• The necessity to fulfil a contract or to take steps linked to a contract, such as processing your orders.

4. Sharing Your Data I may share your data with:

• Squarespace, my website hosting provider.

• Third-party service providers for functions like email marketing and order fulfilment.

• Any other parties where required by law or to protect my website and users.

5. International Data Transfer

If any data transfer to countries outside the UK occurs, I'll ensure it complies with the GDPR by using appropriate safeguards. I'll inform you about such transfers and the safeguards used.

6. Data Retention

I retain your personal data only for as long as necessary to fulfil the purposes it was collected for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights Under the GDPR, you have various rights including:

• Access to your personal data.

• Correction of incorrect data.

• Deletion of your data in certain circumstances.

• Objection to processing of your data.

• Restriction of processing your data.

• Data portability.

8. Withdrawing Consent

If you have given consent for certain uses of your data, you have the right to withdraw it at any time.

9. Complaints

If you have any concerns about how I handle your data, you're entitled to lodge a complaint with the UK's Information Commissioner's Office (ICO).

10. Automated Decision-Making

I do not use automated decision-making, including profiling, which has legal or similarly significant effects on individuals.

11. Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

• These functional and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.

• These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.

This policy is designed to help you understand your privacy rights and how your data is used. Please contact me at hello@claireraibournpottery.com if you have any questions or concerns.